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Wow your customers.
While increasing your |

We improve the most important journey in life.
By Real Estate Developers, For Real estate developers
Journey transforms the post-sales process from a time-consuming chore to a core business asset.
Build your brand
Unfortunately buyers of new builds are among the least happy. We help you take care of your customers, so they can take care of your brand.
Build your brand
Buyers of new builds are among the least happy. We help you take care of your customers, so they can take care of your brand.
Every process on any device
We have rebuilt and enhanced all post-sales process and made them available on any device – both for you and the buyer.
Every process on any device
We have rebuilt and enhanced all post-sales process and made them available on any device – both for you and the buyer.
For every stakeholder
Collaborate with all your key stakeholders and keep the communication direct and in one channel. Role-based permissions ensures that the right person access the right thing.
Developer
Contractor
Sub-contractor
Sub-contractor
Sub-contractor
Contractor
Developer
Collaborate with all your key stakeholders. Role-based permissions ensures that the right person access the right thing.
For every stakeholder
Collaborate with all your key stakeholders and keep the communication direct and in one channel. Role-based permissions ensures that the right person access the right thing.
For every stakeholder.
LET'S GO!
Self service or fully managed
Manage everything your self or let our customer success managers do it for you.
Self service or fully managed
Manage everything your self or let our customer success managers do it for you.
For the developer
how it works
Messages Screen
Collaborate with all your key stakeholders and keep the communication direct and in one channel. Role-based permissions ensures that the right person access the right thing.
Messages
Messages Screen
Keep your buyers updated with photos or camera feeds from the construction site. Share updates efficiently with predefined templates. Project timelines and FAQs also ensures that the customer is well informed, keeping them happy while minimizing requests to the project manager.
Updates
Messages Screen
Easily share all relevant documents, whether it is a contract or the entire FDV. Our measuring tools, plotting, annotations, versioning, signature, document approvals and comment features makes it a powerful tool for all project participants.
Documents
Messages Screen
Save time, increase sales and minimize reclamations with a fully digital options process. Choose products from our library or add your own, create packages, groups and define markups and deadlines. Keep track of each buyers progress and notify them automatically with emails and notifications.
Customizations
Messages Screen
Easily invite buyers to meetings such as pre-inspection, hand over and 1-year inspections. Pre-defined protocols and checklists helps to standardize the inspections, while the reclamation module makes it easy to keep track of all issues/defects, both for you and the buyer.
Inspections
Messages Screen
Both buyers and project stakeholders can report issues and document them clearly with floor plan markings, photos etc. Project managers can keep track of all issues and delegate it to the right professional. Emails and push notifications ensures that they get fixed as soon as possible.
Reclamations
Messages Screen
Collect data from buyers, sales, interest, options, reclamations and more. With this module you can get a whole new type of insight by setting up your analysis exactly as desired.
Analytics
Messages Screen
Narrowing the feedback loop between you and the buyer with custom or pre-defined surveys - make sure you learn from your mistakes and make the next project even better. You can also collect Google reviews directly from your most happy buyers to improve your digital brand.
Feedback
For the developer
how it works
Messages
Updates
Documents
Customizations
Inspections
Reclamations
Feedback
Analytics
Keep it all in one channel
Collaborate with all your key stakeholders and keep the communication direct and in one channel. Role-based permissions ensures that the right person access the right thing.
Keep your buyers updated
Keep your buyers updated with photos or camera feeds from the construction site. Share updates efficiently with predefined templates. Project timelines and FAQs also ensures that the customer is well informed, keeping them happy while minimizing requests to the project manager.
Share all documents
Easily share all relevant documents, whether it is a contract or the entire FDV. Our measuring tools, plotting, annotations, versioning, signature, document approvals and comment features makes it a powerful tool for all project participants.
A fully digital options process
Save time, increase sales and minimize reclamations with a fully digital options process. Choose products from our library or add your own, create packages, groups and define markups and deadlines. Keep track of each buyers progress and notify them automatically with emails and notifications.
Standardize the inspections
Easily invite buyers to meetings such as pre-inspection, hand over and 1-year inspections. Pre-defined protocols and checklists helps to standardize the inspections, while the reclamation module makes it easy to keep track of all issues/defects, both for you and the buyer.
Keep track of all issues
Both buyers and project stakeholders can report issues and document them clearly with floor plan markings, photos etc. Project managers can keep track of all issues and delegate it to the right professional. Emails and push notifications ensures that they get fixed as soon as possible.
Improve your digital brand
Narrowing the feedback loop between you and the buyer with custom or pre-defined surveys - make sure you learn from your mistakes and make the next project even better. You can also collect Google reviews directly from your most happy buyers to improve your digital brand.
Get a new type of insight
Collect data from buyers, sales, interest, options, reclamations and more. With this module you can get a whole new type of insight by setting up your analysis exactly as desired.
For the buyer
how it works
Messages Screen
Follow the project's journey
Home
Messages Screen
Communicate with all key stakeholders
Messages
All your documents in one place
DOCUMENTS
Messages Screen
Messages Screen
Receive and read updates
UPDATES
Messages Screen
Your own project to do list
TASKS
Messages Screen
All contacts in one place
CONTACTS
Messages Screen
Customize your house from the couch
OPTIONS
Messages Screen
Report and follow-up on issues
ISSUES
Messages Screen
Give feedback directly to the developer
SURVEYS
Messages Screen
Stay up to date on your local market
MARKET OVERVIEW
Follow the project's journey
Communicate with all key stakeholders
All your documents in one place
Home
messages
documents
how it works
Receive and read updates
updates
Your own project to do list
tasks
All contacts in one place
contacts
On phone or desktop
For the buyer
Customize your house from the couch
options
Report and follow-up on issues
Issues
Give feedback directly to the developer
Surveys
Stay up to date on your local market
Market overview
Journey is part of the Marketer® portfolio
Marketer® is a leading company group for proptech, digitalizing the way you work with real estate. With its end-to-end integrated portfolio of products, supporting the entire developer process, Marketer with Journey delivers a complete solution for the real estate industry.
Pre-sale
aftermarket
CUSTOMER management
claims
documents & fdv
Options
inspections
service/reviews
Products following the customer from before they know they want a new home, until they live there.
Research & insight
PROPERTY PICKER
Websites
marketing
Digital sales
CRM
Journey is part of the Marketer® portfolio
Marketer® is a leading company group for proptech, digitalizing the way you work with real estate. With its end-to-end integrated portfolio of products, supporting the entire developer process, Marketer with Journey delivers a complete solution for the real estate industry.
Pre-sale
aftermarket
CUSTOMER management
claims
documents & fdv
inspections
service/reviews
Products following the customer from before they know they want a new home, until they live there.
Research & insight
PROPERTY PICKER
Websites
marketing
Digital sales
CRM
Options
Get started today
experience journey
By real estate developers, for real estate developers